Business, Management and Accounting
3 years ago

E-Business Boosts Supply Chain, Slashing Costs and Delighting Customers in India's Auto Industry

1 view
SSRN Electronic Journal
The Impact of E-Business on Supply Chain Performance in the Context of Indian Automobile Industry
Sumit Chandak, Neeraj Kumar, Avadhesh Dalpati

Paper Summary

The impact of e-business on supply chain performance in the Indian automobile industry was studied. By using e-business processes, companies can improve their supply chain performance by reducing costs and increasing customer satisfaction. The study found a positive relationship between e-business adoption and supply chain performance in terms of cost reduction and customer satisfaction.

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