Hospitality industry faces uncertain future as low-preparation jobs struggle to recover.
The COVID-19 pandemic has caused big problems for the hospitality industry, especially for jobs in leisure and hospitality. These jobs are slow to recover. The pandemic has shown issues with workplace safety, skill gaps, technology use, and how work is organized in the hospitality industry. The research suggests that workers in hospitality need to be ready for changes in how they work and that flexible work options should be offered.
