Engineering
3 years ago

New Model Boosts Digital Growth for Kazakhstan Small Businesses

2021 IEEE International Conference on Smart Information Systems and Technologies (SIST)
Digital Maturity and Readiness Model for Kazakhstan SMEs
Assel Yezhebay, Venera Sengirova, Dastan Igali, Yasser Omar Abdallah, Essam Shehab

Paper Summary

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The article discusses the development of a digital maturity model for small and medium-sized businesses in Kazakhstan. The goal was to assess how ready these businesses are for digital transformation. The researchers created a model with 6 dimensions and 15 sub-dimensions to evaluate different aspects of digital readiness. They tested the model with 12 managers from a company with 150 employees and found areas for improvement and recommendations for moving to the next level of digital maturity.