Mobile money revolutionizes financial inclusion in Zimbabwe, challenging traditional banking sector.
Mobile money services in Zimbabwe are helping poor and unbanked people access financial services through their mobile phones. However, traditional banks are facing tough competition from telecom companies offering these services. The current regulations are struggling to keep up with the fast-paced technological advancements, limiting the potential of mobile money to reach more people. The National Financial Inclusion Strategy focuses more on bank-led initiatives than on mobile money services. To improve financial inclusion, regulations need to be updated to better accommodate mobile money innovations and help more people participate in the economy.