Business, Management and Accounting
3 years ago

ISO 9001 Implementation Boosts Transparency and Efficiency in Workplace Activities

Faculty of Business & Management, Universiti Teknologi MARA (UiTM) Cawangan Kedah eBooks
Factors influencing the successful implementation of ISO9001 in UiTM Kedah / Hadzli Ishak...[et al.]
Hadzli Ishak, Muhammad Hanif Abdul Gafar, Nor Ananiza Azhar

Paper Summary

The goal of the research was to see how implementing ISO 9001 at UiTM Kedah affects transparency, consistency, and efficiency. The researchers surveyed 150 staff members to gather information. The study found that using ISO 9001 helps ensure customers receive good quality products and services. It also showed that implementing ISO 9001 can improve the quality of work plans in organizations. The findings suggest that having a quality management system like ISO 9001 can help organizations monitor and manage quality across all their operations, leading to consistent performance and services.

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