E-banking revolutionizes Indian banking industry, transforming customer experience and efficiency.
The Indian banking industry has seen significant changes due to technological advancements, leading to the rise of e-banking. E-banking allows customers to manage their accounts easily from anywhere, at any time, and at a low cost. This new form of banking has improved customer relations and efficiency in banking processes. Indian banks are investing in various technologies like internet banking, mobile banking, and ATMs to enhance their services. E-banking has brought new products and services to the industry, changing the traditional way of banking. The growth and challenges of e-banking in India are explored in this study.