The article discusses how businesses are governed by various rules that dictate their actions and structure. These rules can be found in legal documents, policies, manuals, and more. Business rules are often overlooked in information system development, being hidden in code or databases. The article explores using business rules and technology to understand and improve business processes, especially in small to medium-sized organizations. By integrating business rules with process models, analysts can better grasp and communicate how businesses operate. The use of UML notation is highlighted in this approach.