Revolutionizing Public Sector Performance Management for Global Productivity Boost
The article discusses how to design effective performance appraisals in the public sector. It explores the impact of globalisation, the need for productivity improvements, and the challenges faced by managers. The authors suggest assessing the current performance system, designing a new system, and implementing it with proper training and monitoring. Case studies from Barbados, Samoa, and Tonga are used to illustrate successful performance management systems.