Blockchain adoption in supply chains hinges on consumer awareness and cost-sharing.
The article explores how blockchain technology can be used in supply chains to improve traceability. It shows that when consumers care about traceability and retailers share the cost of using blockchain, both supply chains may adopt the technology. If one chain adopts it, the other might not. But if both do, the one with more cost-sharing can gain an edge. Surprisingly, when consumers really care about traceability, neither chain should use blockchain.