The goal was to understand how to create value and manage supply chain flexibility effectively by considering risks. The researchers built a model to study the connection between costs, benefits, and value creation in the supply chain. They found that balancing costs, benefits, and risks is important for creating value in the supply chain. Companies need to focus on maximizing the benefits of managing flexibility in the supply chain to make it work well in risky situations. Flexibility costs can actually bring benefits if managed correctly. This means that making smart decisions about managing flexibility can help companies succeed even when facing supply chain risks.