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New study reveals how polling sequences impact waiting times in material handling systems.

IIE Transactions
Expected move request waiting times in single-device, polling-based material handling systems
Yavuz A. Bozer, JUNG H. PARK

Paper Summary

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The article discusses how long customers have to wait for service in a system where one device handles requests in a specific order. By analyzing this system, the researchers found that the order in which requests are handled can impact how long customers have to wait. Even if the device can handle the same amount of work, different orderings can lead to different waiting times for customers. This information is important for estimating how much work is in progress at each station and understanding how well the system is performing overall.