Service Science, Management, and Engineering (SSME) is a field that studies how services are created and improved. It looks at how different services work together to create value for people. Researchers in this field use methods from analysis and design to understand how services can be better. They study not only individual services but also how different services are connected. This research involves both academics and practitioners working together to improve service systems in different situations. The SSME minitrack focuses on topics like service process modeling, service delivery management, and service innovation. The goal is to develop a new way of thinking about service systems and to help advance the field of service science.