The article examines how managing different groups involved in a hospital project affects the project's success. The researchers used interviews, surveys, and project documents to gather information. They found that identifying and understanding all stakeholders is crucial for success. Simply focusing on official stakeholders doesn't show the full picture. The complex mix of stakeholders and their changing needs can actually improve the project's outcomes. This study provides a useful framework for project managers to navigate these challenges and create more value in hospital projects.