The study looked at how satisfied students at Haramaya University in Ethiopia were with non-regular education programs. They used a mix of surveys and interviews to gather information. The surveys asked students about academic, administrative, resources, and assessment issues. Interviews focused on teaching, management, and support facilities. The researchers used numbers to understand the survey results and themes to understand the interviews. Overall, the findings show what students liked and didn't like about the programs, helping to make recommendations for improvement.