Social Sciences
2 years ago

Public sector HR shifts towards advocates, empaths, and networkers for change

Review of Public Personnel Administration
From Bureaucrats to Entrepreneurs to Networkers, Advocates, and Empaths: Reappraising Human Resources Management Ideals and Practices in Public Administration
Sabina Schnell, Catherine Gérard

Paper Summary

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The article looks at how public sector human resources management has changed over time. It shows that past reforms focused on rule-following bureaucrats and result-seeking entrepreneurs, but not on advocates, empaths, and networkers. While some progress has been made towards including these values in human resource policies, more work is needed to make them central to public service.