Design awareness key to product innovation success in established firms.
Design management capability and design awareness are crucial for companies to use design effectively. A study surveyed design leaders and top managers in 200 firms to understand their perspectives. The research found that design awareness is separate from design management capability, and it plays a role in product innovation. Design leaders and top managers have different systems of design awareness and capability. Interestingly, there is no overlap in awareness between design leaders and top managers in the current framework.