The study looked at water and sanitation in a slum in Amritsar city. They wanted to see how good the water and sanitation services were in the slum. They talked to people in the slum and also to the water and sanitation department. They found that many families in the slum were in the lower middle class. Half of the families got their water from the city tap, and most had their own toilets. The researchers found that the slum's water and sanitation services were not good, and there was not much coordination between the health and water departments. The government needs to do more to help urban slums.