Social Sciences
a year ago

Unlocking the Key to Crisis Management Success: Communication and Trust

Safety in Extreme Environments
Crisis communication and trustworthiness among crisis actors: towards a typology of crisis management difficulties
James Badu, Bjørn Ivar Kruke, Gunhild Birgitte Sætren

Paper Summary

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The article discusses how communication and trust are crucial in managing crises. They are like two sides of the same coin, working together to handle crises effectively. The researchers looked at how communication and trust can impact the management of slow-developing crises. They found that understanding these factors can help crisis managers deal with the challenges that come with such crises.