Creating a Culture of Learning Boosts Employee Citizenship Behavior
The study looked at how the way a company operates affects how its employees behave. They found that the culture of the organization, how much it focuses on learning, and how committed employees are all play a role in how well employees go above and beyond their job duties. Specifically, the study showed that a positive organizational culture, a focus on learning, and strong commitment from employees all lead to better citizenship behavior in the workplace.