Computer Science
a year ago

Revolutionizing Customer Service: AI Chatbot System Enhances User Experience

Communications in computer and information science
AI-Enabled Sustainable Development: An Intelligent Interactive Quotes Chatbot System Utilizing IoT and ML
Rashmi P. Karchi, Sanjeevakumar M. Hatture, T. S. Tushar, B Prathibha

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A chatbot is a computer program that uses artificial intelligence to talk to people in a way that sounds like a real person. It can help with customer service, send newsletters, plan meetings, and do many other tasks. The main goal of this study was to create a chatbot system that uses artificial intelligence, the Internet of Things, and machine learning to help with sustainable development. The researchers found that this system can be used to do things like buy food, give weather updates, help with money, and more.