Computer Science
a year ago

Tech Zone Plaza's e-commerce usability scores high, enhancing user experience.

Measuring the Level of e-Commerce Usability in the Electrical and Informatics Engineering Department Using the System Usability Scale
Muhammad Akbar, Azhar Ahmad Smaragdina, Gres Dyah Kusuma Ningrum, Muhammad Anandha Fritama, Wahyu Setyo Pratama

Paper Summary

The Tech Zone Plaza tested their e-commerce website to see how easy it is for users to use. They used a method called System Usability Scale (SUS) to measure this. The average score they got was 74 out of 100, showing that users generally found the website easy to use. The feedback from users helped them identify areas for improvement, making the website better for everyone.

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