Business, Management and Accounting
7 months ago

Happy Customers, Successful Business: The Key to Home Loan Market Dominance

INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT
A Study on Customer Satisfaction in Homefirst Finance
K Anbarasu

Paper Summary

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The study looked at what makes customers happy with HomeFirst Finance. They surveyed 120 people using a questionnaire. Most of the customers were happy with the company's services. The researchers suggest that getting feedback from customers can help the company grow and keep customers from going to other companies. They also found that creating a positive experience for customers can help the company do well in the competitive home loan market.