New ISO 9000 standards set to revolutionize global quality control
The article discusses the importance of ISO 9000 standards in ensuring quality in products and services. It explains how these standards were developed internationally and their application in various countries, including the United States and European Community. The article also covers quality concepts, implementation of ISO 9000, and the role of management in maintaining quality. It emphasizes the need for continuous improvement beyond ISO 9000 standards to achieve total quality management.