Revolutionize professional services with strategic marketing and quality focus!
The article discusses how professional service firms can effectively market their services. It is divided into five parts: introduction to marketing in professional service firms, market analysis and information, strategic market planning, marketing communications and advertising, and developing a market orientation. The researchers explore different strategies for developing a strategic marketing plan, analyzing the market, and improving firm image through marketing communications and personal selling. The key findings emphasize the importance of understanding the market, developing a strong marketing plan, and implementing a market-oriented approach to improve the quality of professional services.