Business, Management and Accounting
8 years ago

Unlocking Customer Loyalty: The Key to Hotel Organizations' Success

1 view
Ovidius University Annals Economic Sciences Series
The Loyalty - Marketing Tool For Hotel Organizations
Iordache Maria Carmen

Paper Summary

Hotel organizations are focusing on customer loyalty to meet increasing demands. By identifying and fulfilling customer desires, they aim to create sustainable relationships. Loyal customers bring long-term income by recommending the organization to others. Loyalty is maintained through providing value in quality and price compared to competitors.

Related papers

Business, Management and Accounting
8 years ago

Store loyalty programs drive customer satisfaction and spending habits in India.

Customer Relationships
Retail Behavior
Multilevel Marketing
Business, Management and Accounting
3 years ago

Meeting customer expectations leads to satisfaction and loyalty in services marketing.

Customer Relationships
1 view
Business, Management and Accounting
4 years ago

Unlocking Profitable Customer Loyalty: Key Factors Revealed for Organizations

Customer Relationships
Strategic Thinking