The article discusses strategies for businesses to thrive in the digital age by focusing on customer networks. It presents five key strategies: being accessible, engaging with valuable content, customizing offerings, connecting with customers, and collaborating with them. The author provides over 100 real-life examples to illustrate how companies like Apple, IBM, and Ford have successfully implemented these strategies. The main takeaway is that in today's world, businesses need to prioritize building strong relationships with their customers through digital technologies to succeed.