The article describes how information workers in a health information provider in Scotland behave when seeking, creating, and sharing information. The researchers used interviews and surveys to understand these behaviors and their impact on the organization. They found three main types of information behaviors (acquisition, production, dissemination) and two related behaviors (multitasking, collaboration). Workers also reported positive and negative feelings related to their information activities. The study suggests using Web 2.0 technologies for better information sharing and exploring how emotions and individual traits affect information interactions. Overall, the findings offer valuable insights into how information providers operate and contribute to knowledge in library and information science.