Environmental agencies are working on improving their decision-making processes by implementing quality assurance measures. They are using a new approach called risk-based decision making, which involves setting objectives and benchmarks to ensure quality. By conducting surveys and workshops with stakeholders, they are identifying areas for improvement and developing tools to enhance their operations. This new method of benchmarking for risk-based decision making is a novel concept in the field. Overall, this approach could lead to better functioning of environmental agencies and other regulatory bodies.