Business, Management and Accounting
8 years ago

Revolutionizing Information Systems Management: Quality Practices for Continuous Improvement

1 view
Tqm for Information Systems Management: Quality Practices for Continuous Improvement
James W. Cortada

Paper Summary

The article discusses using Total Quality Management (TQM) in Information Systems Management to improve quality practices continuously. It explores how TQM can be applied to information services and technology strategies, business planning, IT planning, application development, and IT operations. The main goal is to implement quality practices in all aspects of managing information systems.

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